Customer Service: Come back and visit us often

Customer Service: Come back and visit us often

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Customer Service: Come back and visit us often

Shipping, Handling, & Delivery Domestic orders are shipped in one business day. Orders placed Saturday and Sunday will ship out the following Monday (excluding holidays). International orders are typically shipped within two business days. Privacy & Security Under no circumstance will we compromise any of your information. Your experience with us is important and we take your privacy very serious. In fact we take your privacy so serious that our primary way to complete your transaction will be through PayPal™. We accept Visa, Mastercard, Discover and American Express through paypal. Returns, Exchanges, & Replacements Returns and Replacements: For whatever reason you are unhappy with your purchase, we are happy to accommodate you. You may return your product within 7 business days of its original shipment date. For your return and/or replacement to be finalized please have your order number, items ordered, and shipment information available. We will email you a voucher in which you will need to send back to us with a copy of your receipts. We will not be responsible for covering the cost of returning your item nor damaged or lost items. Please allow two weeks for the time that we receive your order for your return to be processed. Once your return has arrived we will email you with confirmation. Exchanges: If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you an email. Please send items by United States Postal Service to the address below:Fringe OutfittersP.O. Box: 1298

OrderingPlease click on the My Account button to set up a new user account. Have your email and a secure password in mind. Once your account is created you will be sent an email confirmation so that you can access it at later date. Payment, Pricing & PromotionsWe accept the following forms of payment through Paypal:VisaMastercardAmerican ExpressDiscover*A 6.75% sales tax is only applicable to merchandise shipped to an Ohio address.Viewing Orders View your Order by clicking on the Checkout tab. Step 1 is to fill out your billing information if you haven''t already created a profile account. Step 2 is to complete your Shipping Information, Step 3 is to determine your Shipping Method, Step 4 is thoroughly fill out your payment information, and Step 5 is to take a look at your Order Review. Updating Account InformationLog into your account by clicking on the My Account tab, and edit your shipping information, Billing Address and Shipping Address information. You are able to view your Account Dashboard and edit/view the following: account information, address book, my orders, billing agreements, recurring profiles, my product reviews, my tags, my wishlist, my downloadable products and newsletter subscriptions. You are able to edit all this information as you see fit.

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